Groups in conflict; a few members spreading discord to the entire team; passive team members perpetuating problems; active team members recruiting others to “their” side. Whatever the specific nature of a group’s conflict, it is […]
Theories and strategies inspired by them for managing conflict are great starting points but the real magic flows from attitude. My sister and brother-in-law recently wrote a book together. Its called: THE STOP – How The […]
“Hi, John. Nice tie.” We have the ability to take this one simple sentence and saturate it with meaning. I might think, “Why yes it is! You obviously have great taste.” Or, “What’s that supposed […]
When supervisors are promoted, they should have a subtitle under their new title: resolver of conflicts, great and small, which threatens workplace cohesion, productivity, and morale. Might be a bit long for a plaque on […]
Psychologist and philosopher William James said, “Whenever two people meet there are really six people present. There is each man as he sees himself, each man as the other sees him, and each man as […]
That is not to say that justice is not done; it’s just done slowly, laboriously, and with only the faintest hint of glamour – if you consider paperwork to be sexy. And sadly, sometimes justice is not done at all. Here is a brief look at what really goes on when you are “going to court.”
Where does conflict come from? We like to think it comes from other people; certainly not from ourselves! But conflict is like a collision; in fact, the word means “to strike together.” We bump up […]
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Body language is important to note; you file it away and use it as a stepping-off point for future discussion. It can tell us a lot, but it can also let us create a lot, and the better we think we are at it, the more susceptible we are to mistakes. Keep an eye on the body, to be sure, but keep two ears on the words.
Not only is conflict unavoidable, it is desirable. “Good conflict” may sound like an oxymoron, but in fact, conflict can often bring about positive change.